Policies and useful contacts
Find our terms, privacy information, provider disclosures and support routes in one place.
Before using the service
Terms: your Fiat2Bitcoin account, provider purchases, fees and rights. Payment providers: the Changelly connection, direct integrations in progress and who handles each part of a purchase.
Risk disclosure: price, payment, delivery, wallet and fraud risks. Fees & quotes: how to compare the total cost. Countries and states: location requirements and dated coverage information.
Your information and lawful use
Privacy policy: account and support data, information sent to providers, cookies, optional measurement, newsletter choices and account closure. Change optional website measurement choices using Cookie preferences in the footer.
AML/CTF policy: lawful use, sanctions, verification and authority to act for a company. Its business declaration is reference wording; this website does not collect a signed declaration. Editorial policy: how we prepare and source our guides.
Contact us or make a complaint
Support: account help, purchase questions and official provider contacts. Complaints: how to raise a concern and ask for a further review. Contact: [email protected] and company addresses.