Send your request
Use Account & data requests in your Fiat2Bitcoin account, or email [email protected]. Explain whether you want access, a correction, deletion or closure. We may need to verify that the account belongs to you; do not send identity documents by ordinary email.
Understand separate records
Closing your Fiat2Bitcoin account does not automatically close an account with a purchase provider or erase records that must be retained. Contact the provider separately for its records. Marketing preferences are separate from necessary account emails; use the unsubscribe option in a marketing email.
Where to go next
Our Privacy policy explains retention, provider-held information and your requests.