Recognize the pressure
Stop if someone demands Bitcoin to protect your savings, pay a government charge, unlock a prize, secure an investment return or help someone you have only met online. End remote-access sessions and contact the supposed organization through a number or website you find independently.
If you already paid or shared access
Contact your bank and purchase provider promptly. Save order references, wallet addresses and relevant messages. Secure affected email and account access from a trusted device. Report suspected crime to the appropriate authorities; use local emergency services for immediate danger. Do not pay a recovery fee to an unsolicited contact.
Where to go next
Read our complete safety guide. Fiat2Bitcoin support will never ask for your private keys or wallet recovery phrase.