Make your concern clear
Email [email protected] with the subject “Complaint — Fiat2Bitcoin”. Include relevant dates, earlier correspondence, the concern and the outcome you want. The Fiat2Bitcoin owner reviews complaints about our service.
If you need further review
Reply in the same conversation and explain what remains unresolved, including any new information. You retain any right to contact an authority or seek legal remedies. A complaint about a purchase provider’s verification, payment, delivery or refund follows that provider’s own procedure.
Where to go next
Read our Complaints process for responsibilities and provider contact routes.