Use the provider’s secure checkout
Follow the selected provider’s instructions for identity or payment ownership checks. Requirements depend on the provider, your location and the purchase. Submit documents only through its verified secure process.
If verification is pending
Return to your provider order and look for an action or message. Contact that provider with its order reference if you need help. Fiat2Bitcoin support cannot approve a provider’s verification or waive its requirements. Never email identity documents to our support team.
Where to go next
Find the provider in your receipt, or read Finding your purchase provider.