Review the provider’s terms
For eligible US purchases, the current Changelly connection can return ACH offers. Review the provider’s bank-linking process, limits, costs and delivery estimate before you authorize payment. Use an account and payment method you are authorized to use.
If the payment is still processing
Check the provider’s order page for any action required and its stated timeline. A bank debit and Bitcoin delivery are separate events. Contact the provider about purchase processing and your bank about a debit or return; keep both references.
Where to go next
See ACH buying guide and Tracking a purchase.